Bethesda has decided to send Fallout 76 Power Armor Edition owners the bag they were promised.
In a recent tweet, Bethesda’s support team stated that anyone who purchased the game’s special edition can head to this website and file a request to receive a replacement bag. There’s no word on when these replacements will be shipped out, but Bethesda asks that users send in their requests before January 31, 2019.
It’s also not clear whether or not those who send in a request will receive the originally advertised bag or the one that certain influencers received. Recently, YouTuber HeelsvsBabyface put together a video that reveals several other popular YouTubers “unboxing” their Fallout 76 Power Armor Editions and unpacking a very nice canvas bag. Actually, this canvas bag is even nicer than the one originally advertised for the game. It’s not unheard of for a company to spend extra goodies to influencers and online outlets, but fans are especially upset that Bethesda couldn’t give them the bags they were promised but were able to send better bags to special recipients.
In case you aren’t caught up on the most recent bit of Fallout 76 drama, allow us to explain why fans are up in arms over a bag. Recently, many of the people who purchased the $200 Power Armor Edition took to various online outlets to report that the promised canvas duffel bag that was supposed to come with the rest of the items in the package had been replaced by a much cheaper nylon bag. Even IGN noticed this during their unboxing video of Fallout 76: The Absurdly Expensive Edition.
That’s unfortunate, but here’s where things turn bad. Some of those same gamers who noticed the swap tried to contact Bethesda for an explanation. The general response that many of them received suggested that Bethesda replaced the originally advertised bag with a cheaper alternative because of an “unavailability of materials.” However, some earlier replies from the company suggested that the swap was made because Bethesda had underestimated the cost of shipping the Power Armor Edition with the originally advertised bag.
Representatives from Bethesda took to Reddit to address a particular post from a gamer who noticed the swap and received a very curt reply from a Bethesda customer support rep. Bethesda stated that the reply was made by a “temporary contract employee” and their “response was incorrect and not in accordance with our conduct policy.” The reply in question is one that implied the original bags were not shipped due to the cost of the items and even stated that Bethesda isn’t “planning on doing anything about it.”
Well, Bethesda has since done something about it by issuing those who purchased the Power Armor Edition of Fallout 76 500 Atoms (about $5 worth of in-game currency). However, this has not pleased many of the people who reported this problem. As one Twitter user points out, that amount isn’t even enough to buy an in-game version of the canvas bag that the Power Armor Edition was originally supposed to include.
Where this latest disappointment ranks amongst the grand scheme of Fallout 76 disappointments is up for debate, but there is something to be said about the symbolism of Bethesda shortchanging Fallout‘s biggest fans by delivering an objectively inferior product.