Anthem: BioWare Responds to Angry Fan Complaints

BioWare acknowledges Anthems' rough start but promises a better future.

Anthem BioWare Fan Complaints

Jesse Anderson, Global Community Manager for Anthem, weighed in on a Reddit thread that compiled many of the problems that fans have with the game so far. His response was surprisingly defensive. 

“Things used to be a lot friendlier here for dev team members who normally don’t talk on social channels or forums,” said Anderson. “They could answer questions, give information and know that they aren’t going to have people getting upset at them. Why would a dev team member take time away from working on the next update to post when they know it’s likely to be met with hostile replies, or they get flamed because can’t answer other questions that players are asking?”

Anderson goes on to state that he doesn’t “mind posting here when things aren’t so nice, but that’s because it’s my job.” However, he claims that it’s true that people should “be nice or the devs will stop posting.” What’s odd is that the post itself was a fairly respectful one. There were some grievances being aired out (some of which Anderson completely agreed with), but aside from the odd overly-hostile commentor, it was a fairly fair and thorough critique of the game.

In fact, Anderson had to resort to assuring the fans on Reddit that Anthem has a future despite its early problems. 

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“All I’ll say on this is that Anthem is here to stay,” said Anderson. “Do we have a lot of work to do to fix parts of the game? Yes, and the team is committed to making improvements and releasing new content.”

We were among the many who weren’t particularly enamored with Anthem, despite the fact that it clearly shows some promise. However, there’s no denying that some of Anthem‘s biggest issues (like its awful loot system and the presence of some unfriendly microtransactions in a full-price game), are going to take quite some time to fully resolve. We’ll see if BioWare does indeed get the time to fix them. 

Matthew Byrd is a staff writer for Den of Geek. He spends most of his days trying to pitch deep-dive analytical pieces about Killer Klowns From Outer Space to an increasingly perturbed series of editors. You can read more of his work here or find him on Twitter at @SilverTuna014